FAQ & POLICIES

The Things to Know Before Your Stay

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FAQ & POLICIES

The Things to Know Before Your Stay

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Prepare for Your Salish Lodge & Spa Getaway

Questions about check-in time or what you can add to your stay to make it even more memorable? We want to ensure that you take full advantage of all our offerings during your time here with us. Get the details on all things Salish Lodge below, and feel free to call us at 1.800.2.SALISH (800.272.5474) if you do not see the information you are looking for below

GENERAL

Check-in time is at 4pm. Check-out time is at 12pm.

Early check-in and late check-out are based on availability. We are happy to put a request on your reservation and we'll reach out the day prior to your arrival to offer early arrival based upon availability. The availability of late checkout can only be confirmed on the day of your departure by the Reception team. To add an early check-in or late check-out request, please reach out to Reservations at 1-800-272-5474, ext. 1.

Please make arrangements for early arrival or late check out in advance. Please note, if available, any guest wishing to secure an early check-in will be subject to a $50 fee. If we are unable to accommodate your request, your luggage can be stored for you.

At this time, we do not have shuttle services. We would be happy to help you arrange transportation. The estimated cost of a town car is about $100 each way.

WiFi is available and is complimentary.

We offer Valet parking free of charge for guests staying at the lodge, dining at the lodge, or receiving a spa treatment.

Dogs are welcome at Salish Lodge & Spa but dog-friendly rooms are limited and based on availability, so advance reservations are required. Guests bringing a dog must sign a waiver at check-in, agreeing to uphold Salish Lodge & Spa's Pampered Paws Guidelines. Guests traveling with a dog are responsible for a $75 non-refundable fee. Review Washington State Law regarding Service Animals.

Should your room not be available at the time you arrive we would be happy to store your luggage for you at Reception and will text you when your room is ready.

Yes. Cribs and roll-away beds are available for use free of charge.

Salish Lodge & Spa is a non-smoking facility, including all outdoor patios and guestroom balconies. Smoking is permitted 25 feet from the building per Washington State Law.

The health and safety of our guests and team members is our top priority. Please visit our Health and Safety page to review policies and protocols in detail.

RESERVATIONS

Reservations must be canceled seven (7) days prior to arrival. Cancellations within seven (7) days will be charged for one night's stay plus tax. If your reservation was pre-paid, it is non-refundable.

There is a 12% lodging tax + $30 lodge fee + lodge fee tax (8.6%).

Guests must be 18 or older to check in.

At check-in an authorization will be placed on your credit card for the total amount of your reservation rate plus tax and lodge fee, plus an additional $100 USD per night in anticipated incidental charges. A valid credit card authorized to cover room, lodge fees and tax, plus $100 per night for incidentals, must be presented upon check-in. You may pay your final amount owed via credit card or cash upon departure. If you will not be checking in, but would like to pay for a guest's stay, please contact reservations at 1-800-272-5474 and we will email you a secure link to pay for the accommodations. Guests are not required to settle their account with the credit card used at time of check-in.

Yes, we have six ADA rooms: Classic King, Deluxe Double, Patio King, River View King, River View Double, and a Patio Suite. Learn more about our ADA room features.

Please feel free to contact someone from our front office team at 425.831.6515.

Please contact the website where your original reservation was created to make changes to your stay. These changes will then be reflected in our system.

AMENITIES

In-Room Dining is available from 8am-10pm.

The Attic: Monday through Thursday 3pm to 10pm | Friday through Sunday 11am to 10pm
The Dining Room: Brunch daily from 8am to 3pm | Dinner daily from 5pm to 9pm

Our chefs will gladly assist you with any dietary needs or special requests. Please be sure to discuss any dietary needs with your server.

The Attic does not take reservations. Reservations for The Dining Room are strongly encouraged and can be made by calling 1.800.2.SALISH or online.

Salish Lodge & Spa has a to-go platform that features various menu items from The Attic menu. You can place an order online. Pick up right in valet and your order is brought directly to your vehicle.

Yes, The Spa at Salish Lodge & Spa is open with limited operations. The wellness of our guests and team members is our highest priority, so we have adjusted operations to ensure everyone's health and safety. Limited hours, services, and facility amenities will be offered during this re-opening phase, and advanced reservations are required. Please call The Spa at 1.800.2.SALISH to inquire about treatment options and appointments. The Spa is currently open daily from 8am - 8pm. View our treatment menu.

All guests of the Spa must be 18 years or older.

Add a special Salish touch to make your stay more memorable. View some of our available amenities and services. Simply let us know how we can create a more personal experience. Call 1.800.2.SALISH to place an order.

We do not have a fitness center on-site, however we offer complimentary day passes to Mt. Si Sports & Fitness. From yoga and spin classes to cardio and free weights, the incredible 14,000 square foot facility is just 3.5 miles (a seven-minute drive) from Salish Lodge and the perfect place to start your day.

Lodge fee of $30/night includes valet parking (one vehicle per reservation, and any additional are based on availability); wine welcome and tea service featuring Salish branded wines; wireless high-speed Internet access; bottled water in room; day passes to Mt. Si Sports & Fitness; morning coffee and tea from 7-11am; Energy Stations featuring house-made Salish signature snacks.

You can purchase a gift card by visiting The Country Store, or online.

The hours of The County Store are 10am - 6pm daily.

WHILE YOU'RE HERE

All accounts are payable at or before checkout time. We gladly accept VISA, MasterCard, American Express, and Discover Card.

Service is 9am to 5pm. For any special requests, please contact Reception or feel free to text Cooper at 425.549.9572.

Evening housekeeping services are available upon request until 11:00pm. Please contact Reception or text Cooper at 425.549.9572 for any requests.

Yes. To place a call dial "7" and then the phone number to reach numbers outside of the lodge.

For your safety, security, and privacy, please note that your room number is not imprinted on your key card.

All guestrooms have a safe in the room. Instructions are clearly marked on the safe. If you need any assistance, please feel free to contact reception or text Cooper at 425.549.9572.

If you lose or find an item, please immediately contact Reception for assistance or you feel free to fill out our lost and found form.

Yes, we would be delighted to assist. Please contact Reception or text Cooper at 425.549.9572 and one of our team members will assist you.

We would be happy to mail something for you. Please ask reception for assistance.

Each guestroom has a general emergency information document located on the back of the door with all emergency exits clearly marked. All Salish Lodge & Spa team members are fully trained and prepared to assist our guests in an emergency situation. In a fire emergency do not use the elevators, use the exit stairs.

From hiking spots to local wineries and breweries, there are several activities available close to the lodge or just a short ride away. View some of the local activities or feel free to chat with a team member at Reception desk or text Cooper at 425.549.9572 for suggestions.

MEETINGS & EVENTS

Salish Lodge & Spa is just 30 minutes east of Seattle but feels like it's worlds away. Our serene Pacific Northwest Lodge offers a stunning landscape ideal for an intimate wedding or a small group meeting. Highlights include flexible event space, extraordinary culinary experiences, exceptional service, and luxurious accommodations.

If you are interested in booking a meeting or event at Salish Lodge & Spa, please email sales@salishlodge.com

Please reach out to one of our Sales team members to discuss group rates and availability at sales@salishlodge.com

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SO LONG SUMMER, HELLO SAVINGS!

A Harvest of Memories Awaits at Salish Lodge & Spa

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BEE EXCITED ABOUT HONEY MONTH

Check out the hive of activities you'll be buzzing about

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RELAXATION AWAITS AT THE SPA

Relax and Unwind from everyday stresses by booking a treatment at The Spa.

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LOOKING FOR THE PERFECT GIFT?

Why not give the gift of a Salish Lodge & Spa experience

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SHOP THE COUNTY STORE ONLINE

Where you'll find a little something for everyone

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ROMANTIC GETAWAY AWAITS

Book the perfect romantic getaway for you and yours.

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GIFTS FOR ALL OCCASIONS

The Country Store has something for everyone. Unique, thoughtful and Salish-inspired treasures that will surprise and delight.

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